Merry Christmas from Tony Ward Garden Furniture! Get in Touch to enquire about delivery times over the festive period.
At Tony Ward, we pride ourselves on our fantastic customer service. If you have any comments or feedback, please complete the form below.
ordered a garden table. Product first-class and customer service exemplary.
John Wright, Oxford
Thank you for the table. It seems very well made and so nice for a change to have something constructed in England, especially in my ancestral county of Lincolnshire!
Your customer service had been excellent- keeping me informed and sending me delivery details.
I wish you every success in your business.
This is the second picnic table we have received from Tony Ward Garden Furniture, very well made, very strong, easy to assemble and delivered on time. Thanks for a great product. Robert
Robert Mason, Padstow CornwallBeautiful high quality Chairs, highly delighted with the way we have been treated throughout and can't praise you all enough for your courtesy and prompt delivery.
Banks
Just to say how delighted I am with the rustic arch.
It has far exceeded my expectations and have recommended your company to other family members.
Thank you Claire, the delivery driver for his assistance and everyone at Tony Ward Garden Furniture. a super service.
The bridge was delivered and assembled no problem.
We are most impressed with everything to do with the product and it's delivery.
It is a beautifully made piece of kit, and easily put into place.
The delivery man was very helpful so all in all you have two very satisfied customers.
Ordered a Classica bridge to stand over our garden pond. Absolutely outstanding workmanship at a very fair price.
It was delivered through the house into the back garden. Would highly recommend this business.
Thank You
I first purchased the rustic bridge and was so impressed with the quality and appearance went on to purchase the garden arch.
The structures are well made and very attractive and the staff are extremely pleasant and helpful. I can thoroughly recommend this company.
Hello,
I wanted to say how delighted I am with your most wonderful table & chair-which feels like I'm sitting in a royal throne :-)
The table is of stella build a 40 stone person could dance on it safely and a patio parasol in the centre hole would be fine in a wind.
Your delivery driver was a wonderful gent who went the extra mile to bring the heaviness into my garden- SINGLE HANDED bravo!
5 Stars *****
A Happy Customer
We ordered a bespoke 15.5' Victoria bridge. We bought it to replace a 23 year old self built bridge which was well past it's sell by date. The new one looks absolutely fantastic in our garden we are delighted with it.
The ordering and delivery process was great with no issues at all. I would 100% recommend Tony Ward without hesitation.
Ordered 7' Regatta bridge which arrived today. looks absolutely Fab & is made to a very high quality. The communication was excellent throughout & the delivery driver was very helpful & carried around to my back garden for me. Many thanks to you all, would not hesitate to recommend.
Rachel, NorfolkOrdered a 10' Regal Bridge and am really happy with it. Solid construction and well finished, delivery and communication were excellent. Highly recommended.
Katya, South East London
Excellent customer service from start to finish, emailed questions answered within a few hours.
Delivery promptly, I wasn't home when my bridge arrived, but instead of just leaving it on my driveway, delivery man carried around my house and left it adjacent to my pond. Quality of bridge is excellent. Thoroughly recommend this company.
Very friendly and helpful. Excellent service and product and the best bridge we've seen - We bought one and are delighted. Can't recommend too highly
Richard Robinson, Cleethorpes
Just wanted to say how delighted we are with our arch pond bridge which is well made and was delivered very quickly.
I found the whole experience of dealing with you very easy and your customer service was first class. It was a pleasure to be given such timely and friendly service and a quality product that was competitively priced. Thank you
We ordered a bespoke 16' long bridge to go over the stream in our garden. Wow that's all I can say. Now that its's installed it just looks like it's been there forever. Can't recommend Tony Ward highly enough. Thank you so much. It's just made our garden!!
Wendy Grindlay, Northumberlnd
Just received a 5 foot europa bridge which was a lot earlier than I originally expected.
The delivery man was very polite and helped me offload the item in my rear garden. The bridge has now been sited and looks amazing. Excellent quality and certainly value for money. Highly recommend and would certainly use again should the occasion arise.
Thank you so much for my 3 seater rustic table garden seat. I love the arms where I can put my G&T!I will certainly recommend your company.
Rogerson, Carnforth
I purchased your storage garden bench which has been swiftly delivered. It's a lovely, well made piece, thank you so much.
It has been a pleasure dealing with your company and I have already recommended you to a friend!
Due to a health condition I coundn't make it myself and tried Tony Ward.
Oh my goodness I'm so happy I did absolutely fantastic, very very happy, the delivery guy was so helpful and so polite.
I would highly recommend this company, even when I called for more information the lady on the other end of the phone was so polite and helpful.
Thank You Thank You Thank YOU.
My Son ans Daughter-in-law are thrilled with their birthday presents. The Torrington Delux Garden Armchairs are stylish comfortable and well made.
Fantastic customer service, such a pleasure I can thoroughly recommend. Thank you so much.
Absolutely love my Rustic two seater garden bench..stunning..beautifully made..extremely fairly priced and superb delivery,care and sales service.. thank you ,thank you, thank you..
Sarah St. John, Somerset
Just wanted to say how pleased I am with my Rusic Seat delivered today.
Well made and just perfect for my cottage garden, once again thank you for excellent service.
Just a short note to thank you and your team for the great customer service and well finished Victoria Bridge.
Nice to deal with a company that meets it's promised deadlines with quality product as advertised.
Thanks for the Rambler Low Rail Garden Bridge which was delivered on Tuesday 12th July 2022.
It's exactly as described and absolutely Perfect for our needs.
The whole buying process went smoothly and the office staff and delivery driver were so lovely and helpful.
We are really pleased with our purchase, so thank you to all concerned.
We have Tony Ward Bridges in both our nursery schools. They are beautifully made and excellent quality.
The children absolutely love them and use them for all sorts of role play.
They are one of the best pieces of play equipment and add a touch of elegance to the nursery gardens. They were excellent value when compared with other nursery equipment suppliers. Thank you so much,
Just took delivery of our europa 6 foot bridge. it is fabulous. I emailed Claire on a couple of occasions to ask questions nothing was too much trouble. always answered me really quickly.
From ordering to delivery was a breeze. I would recommend them wholeheartedly, I did alot of research before I decided, and I couldn't be more happier. We stained ours black, eventhough it looked beautiful natural, it didn't go with my garden scheme.
Thank you so much.
Just had to write and say how VERY THRILLED WE ARE WITH OUR RUSTIC GARDEN ARCH!!
It is absolutely super and my son put it in in an afternoon.
I can recommend Tony Ward Furniture it is great quality at a competitive price, beautifully wrapped and thoughtfully delivered. Many Thanks indeed.
I am very happy with my rustic garden seat which is well made and good quality. I origionally ordered the wrong size but was able to exchange with no fuss whatsoever. Great communication throughout and excellent customer service. Definitely Recommend.
Janet , EssexThanks for the efficient and timely delivery of the round garden bench- it is great.
Thorn
I was contacted by a regular customer to install their 6m Rustic Low Rail Bridge, which I believe arrived earlier than expected with fantastic communication throughout the ordering and delivery process.
In over 20 years I have genuinley never gone out of my way to contact a supplier to commend them on quality of their product after installation. The installation couldn't have been made any simpler, with full instructions, the build quality of the products and the fixings supplied created significant savings on labour costs to the customer. I have already recommended Tony Ward's to another customer for a bespoke tree seat. Keep up the good work and please pass on this feedback to your bridge building team.
Good Evening,
Just wanted to say a big thank you for my beautiful bridge which was delivered by a gentleman yesterday afternoon who was very helpful. So pleased with my item from you and it looks so lovely over my pond and a really nice feature for my garden.
I have recieved my order of a 6' Abbey table and would like to thank you for your excellent service and quality product. I am very impressed. Thank you to your whole team.
Gill
Thank you so much for my 12 foot Europa bridge, it looks amazing, the quality is amazing.
Thank You
Hello,
And thank you for my excellent garden table! I have only just been able to assemble it, with the help of friends, and am very pleased to have such a sturdy, well made piece of furniture.
Best Wishes
Fay
The bridge arrived in good time last week, a very helpful delivery man carried it round the back of the house and it was well packed and undamaged. The bridge itself is absolutely lovely! It's extremely well made and looks great in our garden. It was straightforward to assemble and overall we are very happy with the purchase.
Many Thanks indeed and well done to everyone involved.
Best Wishes
Simon
Bridge delivered in two sections easy to put together and looks extreamly good sited over water in a recently developed area in our large garden.
Thanks Adam
Thank you for the delivery of my 3 seater table bench first thing this morning. Beautifully designed and constructed it now has pride of place in our back garden I am very pleased with it.
Thanks Again
What a great product, it came well packaged with easy instructions.
Gives our garden a wonderful look adjacent to our pond and bod garden.
Just taken delivery of our garden chairs, love them, such good quality for the price. Would absolutely reccommend this firm for your furniture and they are local. Win win.
Sue Mansell
Heavy round table arrived safely and very well packaged earlier this week (actually a day before it was due. Had to wait until my son-in-law could help me to assemble it, which was very straightforward. It looks great. Thanks for the friendly emails and excellent work.
My heavy round table is just what I wanted. It arrived all the way here in perfect condition. The service and personal touch is really nice these days. Very friendly. Thank you. Would certainly recommend
Susan , Isle Of Islay
Our Hainton Garden Table was safely delivered this morning. It was really well packaged and looks great. We look forward to using it.
Many Thanks
Hugh
Excellent service and quality.
Ordered 3 Seater Bench, Coffee Table and Heavy Garden Table. All delivered within quoted delivery times.
We are so pleased and they look so good in the garden. We would certainly recommend Tony Ward Garden Furniture and thank Claire for such lovely return emails.
Japanese Style Bridge was delivered in two sections, I could not wait to assemble it and place it in the mix of features. The bridge is now the centre piece.
Thanks for your outstanding service, always a friendly reply from staff at TW furniture.
Hainton garden bench arrived yesterday. Perfect. I am so pleased with it and would like to thank you for the exemplary customer service.
CaroleHainton Bench Seat arrived yesterday, Perfect. I am so pleased with it and would like to thank you for the exemplary customer service.
CaroleI ordered a Torrington garden conversation seat. We are delighted with it. Well made, looks good, very comfortable and efficient delivery. Would use you again for other items. Thanks
Mrs Tate
Our bridge was delivered yesterday. Haven't got it up yet but wanted to say how pleased we are with it.
It looks really good and has exceeded our expectations.
Many Thanks
Rambler High Rail Garden Bridge. Fantastic experience all through the process from ordering to delivery.
Kept informed of progress, bridge arrived securely packaged and so easy to install, it was assembled in a couple of hours but is exceptionally robust. My Mother now has a safe route to the bottom of the garden. Thank you very much Tony Ward Furniture
Would like to say how delighted we are with our bridge. It arrived on time, in great condition and was much better quality than we had expected.
It looks fab in our garden.
In a year of great hassle and disappointment, this bridge has been a wonderful little piece of positive cheer!
Thank you and Happy New Year To You all
Our Europa 11ft bridge is fantastic looks better in real life than the picture. Easy to assemble and we are both over 60 years old. Customer service 2nd to none. Worth every penny.
A big Thank You
Excellent service and product,
Our new bridge was delivered well packaged (so no damage by couriers) and on unwrapping exactly as described, really well built, sturdy and properly treated (not just a quick dip). Having just laid it into place I cannot thank you enough as it looks as good as it fits.
Many thanks Paul and Denise Betts
Hello,
My bridge arived today, even sooner than you had thought, and I am so pleased with it!
Thank you so much for making it. It is beautiful, the delivery men were really helpful too, so it is already in postition.
Thank goodness, as the last bridge was rotting and I was sure to plunge in the water anytime soon
Many thanks
Kind Regards
Fiona
Hello,
Just to thank you for our bridge, which arrived last week and was put together (with help of son and grandson) at the weekend. It looks very sturdy and rustic and adds new dimension to our tiny pond and garden.
Many Thanks John & Helen
Received bridhe on time carefully packaged and delivered. Exactly as portrayed and described on the web-site. Easy to assemble in minimum time. Would definitley recommend to others, absolute winner, Thank you!
Dawson
Hello Claire,
Just to sa a MASSIVE thank you from all of us for the two fabulous bridges, parents are so thrilled with them.
We REALLY appreciate the speed at which you supplied these to us and we will most certainly be recommending you to anyone we know that need a bridge!
Very Best Wishes
Sarah
The 7ft Europa Low Rail bridge arrived on time and in good condition.
It is now in place and looks as though it has always been there! Robust construction, good design, easy to construct. Thank you
Your Europa high bridge is in place and looks magnificent.
It was so easy to assemble, as almost all the work was already done by you.
I am thankful that you were prepared to make the bridge slightly narrower, which saves the plants on both sides of the bridge.
We are so pleased with this wonderful birdtable and would like to thank you and the delightful lady who has been so helpful to us. We must congratulate your company who are exemplary in your customer service- thank you so much again Gary & Janet
Gary & Janet
Dear Adam and team,
This morning we had our garden bridges delivered by a very friendly and helpful chap.
We are absolutely delighted with them, the quality and sturdiness was much better than we had expected, I'll also add the customer service was great aswell.
It's nice to be able to support a family business, especially during this current pandemic.
Kind Regards
Dan
Hello,
I just wanted to thank you for the bird table we recieved on Monday. We put it together yesterday it is absolutely lovely and so well made.
I hope you manage to resolve your wood supply issues soon.
Best Wishes
Alison
Really pleased with my new Monet Bridge. I was expecting to have to wait until the weekend to get one of our son's round to help me put it together and get it in situ.
With a little help from a neighbour, and excellent instructions and craftmanship, the bridge easily went together and is now in situ. It helps that there has not been any substantial rain here for ages so the stream bed is dry!!
Thank you Tony Ward Ltd for a really good quality garden bridge and exellent service. Will recommend you to friends and family.
Well worth the wait due to the covid situation.
Very professional service, thanks to Claire and all at Tony Ward Ltd delighted with my table and chairs.
Will be back soon.
Keep Safe!
Lee McComiskie
Hi,
Thankyou for my bridge, regatta 12ft it arrived early afternoon and was very easy to put the slats in.
It is waiting to go across my pond tomorrow as the bricks were only concreted in today.
It will look good and will also provide a bit of shade for the pond.
Thank you
Delia
Very friendly and helpful communication during the Corona Virus and all the problems that Tony Ward Furniture must have encountered with their supply chains.
Ordered a rustic bench and garden table which arrived well packed and of excellent quality.
Both have enhanced the new space we have created in the garden.
I'd just like to say a big thank you to you and your team, for pulling out all the stops to get the 7ft picnic bench to me this week - under such difficult circumstances.
I am absolutely thrilled with it.
I can only hope it will bring as many years of joy and laughter, enjoying the company of close family and friends assembled around it, as there has been with the picnic bench that you supplied to me over two decades ago.
Please pass on my regards to all involved in the endeavour.
Good luck and stay safe.
Kind Regards
Tim Spavin
I would just like to say how impressed and delighted I am with the table that was delivered yesterday.
Great Quality workmanship which I'm sure will last many years. It far exceeds what is available in retail stores for quality, design and price.
I know where to come for anything else I may need.
Kind Regards
Mr George
Hello,
Just wanted to sne dmy many thanks on great workmanship and service. Really pleased with my bridge.
Fits Perfectly
We ordered a footbridge to go over the Hemingby Beck and it was delivered today. Highly delighted with the quality of the product and the customer service that we have received from both Adam & Claire. Cannot recommend this supplier highly enough they deserve every support with their business. Thank you
Hemingby Parish Council, Hemingby
Dear Secretary,
Just to express my delight with the 9ft Monet Bridge arrived safely packed.
Clear concise instructions for construction, excellent tolerances as it fitted perfectly the first time. Completing the slatted deck was no problem but leaving the customer to do so was a good idea as I at 83 years old, was able with my gardener to lift the bridge into position with the handrails on, with slats aswell I doubt that I could have lifted it.
I have no hesitation in recommending your company products.
Yours Sincerely
J.C.Clemence
We recieved our regatta curved bridge yesterday, We're absolutely thrilled with it. It has put the finishing touch to our wildlife pond.It has exceeded our expectations, however after reading your reviews prior to purchasing I should have known it would be quality, it's strong sturdy and is excellently made.
After seeing a couple of bridges in garden centres I'm happy I chose your company now, none compared to your worknmanship, I will definately recommend your company to family and friends.
Thank you again.
Alison & Clive
Hi Claire,
Thank you so much for our bridge, We are really pleased with it. It looks fantastic and was a perfect fit.
Just wanted to say how happy we are with the bridge that's just been delivered. It looks fantasic and exceeded our expectations.
Thanks Marilyn
We Recieved our garden storage seat today. We are very happy indeed with it's look and solid feel.
It fits perfectly in the spot we picked it for.
Thanks Stephen
Hi,
I just wanted to say a huge thank you for the safe delivery of our bridge! We are absolutely delighted with it and it has exceeded our expectations.
I will certainly endorse your company as the service, commumnication and quality of your product is first class!
Once Again, Thank you, Stay safe and all the best!
Great customer service and turnaround during these difficult times. Absolutely delighted with the lovely quality and build of our Rustic High Rail bridge- would definitely recommend Tony Ward Garden Furniture
Iver Heath, Bucks
Hello Claire,
Many Thanks and just a quick note to confirm safe delivery of the rustic bridge last friday.
I have now assembled it and it is in it's place-perfect fit. I am absolutely delighted with the quality of the bridge-top class product.
The service from Tony Ward Furniture has been great, and I wish you, Adam and your family all the best for a safe and prosperous future during these difficult times.
Many Thanks Again
I just wanted to say thank-you! My husband and I are over the moon with the bridge,top quality, much more than we imagined! Superb! Just creating a pond area & this will enhance it so much! Thankyou Stay Safe.
Marsden
We are now proud owners of a bird table and a 4 foot heavy table. Both are beautiful and well made.
Many thanks
Just received the bespoke garden seat- craftmanship and service excellent.
Thank you
Hello,
Just a quick thank you for the garden table that came this moring, Very happy with the quality of the wood was easy to assemble and looks great.
The bridge arrived this morning and we are more than happy with it. My thanks to both you and Adam for the excellent workmanship and also for the very good service.
Thanks
Pete
Hi,
The bridge arrived at 18.10, thank you very much, it fits the position spot on and looks epic. Made my day.
Cheers
Brilliant quality and delivery, certainly recommend this company for their garden furniture,
Thanks Adam & Staff
Hi Adam,
Received the bridge today and just wanted to say thank you.
Fit perfectly and very well made. The kids love using this to get to their trampoline.
Hi, just to say I received the garden bridge and in quick time. I just wanted to let you know that both myself and our customer were very happy with it and the quality is fantastic. Will definatly use again and will recommend you without hesitation.
Thanks Again Bob
Fast, efficient service. Pleasent friendly staff left delivery message and answered my query. Natural to be concerned about the quality when ordering on line but we are so pleased with our Abbey Garden Chair... over the moon did not realise just how well made and beautiful it would be. Thank you
Janet , Hampshire
Thank you very much for the lovely bird table which arrived safely. An excellent service and very pleased with the quality.
Hello,
I recieved my bridge a while ago now and have meaning to contact you to tell youhow pleased we are with it.It wasn't the cheapest but is of really good quality. One satisfied customer.
Thank you
Great Communication, great product. We are really impressed by the quality. Thank you
Ty Sanderson, Wiltshire
Outstanding service and great product. Thank you Adam and Claire for ensuring the bridge arrived ahead of schedule, saving my daughters birthday plans.
Best Regards
Michael
Thank you to all your team, bridge arrived and is now over our stream, we are both delighted with it, so pleased we found your website thanks again.
Doran
Good Morning,
I would like to thank you very much for the excellent swing bench that you provided me with for my wifes 60th birthday. The bench is of excellent quality and build and my wife absolutely loved it, as does everyone else who has a swing on it, especially with the fine weather that we have had of late.
Thanks Again
and best regards
Ian
Good Morning,
Just a note to say thanks for the efficient way in which you completed out order, arrived as informed and product in excellent order.
Many Thanks
Hi,
Just wanted to say thank you for all your help, express delivery and quality product.
Kind Regards
Pete
Thank you for my bespoke Japanese bridge, the quality is outstanding and I am really thrilled with it. Thanks to the friendly staff and everybody involved making it for me.
Joyce Pickford, StockportThank you for getting the conversation chairs to us so quickly. They match the bridge perfectly and once again we are so happy with the quality.
Karen Briggs, EssexWOW,My Victoria bridge looks great over my pond. So pleased with both the look and the build quality, and the service was excellent too. Thank you.
KAREN BRIGGS, ESSEXExcellent quality bridge very happy thanks for your help
Hunter, Newcastle
Thank you for your previous contact and I wanted to let you know the bridge arrived and looks amazing. Please thank the people involved in making the bridge. It looks really nice and of good quality.
Once again thank you for your messages keeping me updated and the bridge looks lovely.
kind regards
Bruce
Received my bridge today and very pleased it looks GREAT across my pond and would like to thank the driver for his help.
Ian Barlow , Chesterfield
Morning, very pleased with the new bridge, excellent wood and finish,easily assembled
Thank's VERY much
Our monet bridge arrived on Wednesday and it is lovely, even nicer than I thought, delivered in the time you said and on time on the day, very good quality, thank you.
Fran RileyJust to say a huge thank you to you and your team for excellent service. Special thanks to Gary for prompt, helpful and courteous delivery at 7am! We are thrilled with the bridge and it has been much admired by The Pantiles Arts Society at the summer garden party!
ArcherThank you for getting the beautiful birdtable delivered in time for my Mum's birthday. It is absolutely wonderful.
Balment
Hello , Just wanted to say how much we love our bridge! Beautifully made - safe and sturdy but attractiveely designed, great value for money. Everybody loves walking over it, it's a real delight.
Thank you
Hello,
Just wanted to say how much we love our bridge! Beautifully made - sturdy but attractively designed, great value for money. Everbody loves walking over it, its a real delight.
Thank you
Hi Adam, Our bridge is a truely lovely piece of work and has been very much admired by all that have seen it.
The BarclaysBeautiful Bridge Thank You
MccormackJust a quick line to thank you for the speed and efficiency on delivery of my new benches, I absolutely love them. Your delivery team left everything securely justas requested, closing all gates etc. Thanks once again warm regards Lee Kutt
Lee Kutt
Hello Tony
Further to our telephone conversation today, as promised I am forwarding the photo of the bridge taken in our garden, it is very beautiful.
We are looking forward to receiving the Rose Arches thankyou for sending the receipt of the payment.
Take care
Doreen Hayhurst
Dear Claire
The bridge arrived and I have installed it today.
Absolutely delighted! Fantastic design, quality and ease of assembly.
So that you are aware, the "documents enclosed" wallet was empty on delivery so I do not have your
brochure and receipted paperwork. No problem for me whatsoever but thought I should let you know. If I need another bridge or related product I will be in touch.
Best regards
Andrew
Bridge just delivered. Many thanks for the quick delivery and looking forward to seeing it assembled.
Bronwyn
Just to say we are delighted with our new bridge. We hoped to enclose a photo now that it's been stained but we can hardly venture outside due to the weather at the moment.The bridge is made like garden furniture used to be made in the traditional way which is very unusual these days.
Regards Peter and Beryl Hopkins
Bridge delivered and in situe. Splendid product. many thanks.
David Smith, Grangemouth
Dear Lyn
Thankyou for the delivery notification. It arrived in good order and is excellent. We are very pleased with its good sturdy construction and already looks great even before I finish landscaping arount it.
Thankyou Lyn and Tony
Large Abbey bird table arrived today totally impressed with it would recommend to family and friends to buy from Tony Ward.
Robert Rose, Doncaster
Hello
I just wanted to email to let you know that my husband has built our bridge this afternoon and we are thrilled with it. It is great quality and we love it.
Thank you
Hi Guys
I wish to convey my heartfelt thanks for getting this new Rustic Bridge to me well ahead of our 50th wedding anniversary on the 25th.
As you can see from the photo it looks great, fitted together extremely easily and is of substantial quality. It was delivered today at around midday by a very cheerful chappie who was also very helpful.
I would be pleased to recommend your product and company to anyone who asked.
You are very pleasant people to deal with and my thanks again.
Yours sincerely. Alan Waters
Hi Tony & Lyn
Thankyou for the safe arrival of our bridge. We have now assembled it. Extremely well made and easy to assemble. It is now in place and we are very pleased. Very high quality product.
We would highly recommend you to anyone.
Thankyou
Hi Many thanks for the Bridge ... Perfect and looking at its solid construction we will be enjoying it for many years to come.
Many thanks
Andy Mills
Hi Lyn
Many thanks for all your help ... Bridge arrived and we love it! ... even better in real life!
Best Wishes
Thank you so much for such an excellent bridge everything down to a tee even the delivery bloke was so helpful and was so easy to assemble thanks to your excellent craftsmanship.
We wish you well at this time.
Tom and Ruth Neill
Hi Lyn
I'm so impressed I've ordered two chairs from the same range. Will be recommending you to all my friends.
Once all items have arrived I will tke photos and put them on face book with your website attached.
Regards
Eilean
Hi Lyn
Just to let you know that the table has just been delivered. I must say its absolutely fantastic, great workmanship. I look forward to receiving the bench too. I'm going to have a look through your catalogue and see what else I can buy. Once again thankyou.
Regards
Eilean
Hello Lyn
Just to let you know that the seats arrived safely. They were in the back garden when I arrived home. I was very pleased to see that they did not require any assembly as I am a lady of a "certain age" and would have needed help.
The seats were very well packed, I had unpacked them and was sitting in the sun enjoying a cuppa within half an hour of getting home.
I'm very pleased with the seats and look forward to showing them off to friends and family.
Thankyou
Christine Dumford
Hello Lyn
Just to let you know the seat has arrived, delivery driver very helpful.
Seat was very well packaged and protected (always a concern when ordering via internet)and is an excellent quality. Now located in the garden it just needs the sunshine to show it off to its best.
Many thanks and good luck for the rest of the summer.
David
Hello Tony
We have now put the bridge together, which was easy to do. I thought I would send you a picture as we are very pleased with it.
Thankyou very much.
Pat Denham
Dear Lyn & Tony
Thanks so much for sending me a TW sticker which arrived in the post this morning. The seat is now "complete" and many of our friends who have seen it so far have remarked on the build quality of both it and the Heritage bridge.
I said to them that I can't say anything else but that I am really very pleased with the products. Superb service and great value for money.
Many thanks again.
Kind regards
George
Bridge arrived on schedule safe and sound thankyou.
Your advice about the instructions very helpful.
The bridge itself I am very pleased with, I have included a picture.
Best regards
Dear All
Just wanted to say how delighted I am with my new bridge delivered this morning.
All done and in position.
Many thanks
Hi Tony
It's Steve from Wakefield. Just to say, thank you so much for your prompt service, making our rose arch and getting it to us so quickly. A beautiful arch - it's already in place and looks stunning.
Best regards
Hi
We just wanted to drop you a line to say how pleased we are with our bridge. It's just as described, wonderful quality and arrived as per your telephone message.
Kind regards
Hi Tony
Just thought you'd like to know that the bridges were delivered fine and installed. I am very pleased with the quality and no doubt they will be a feature of my garden for many years to come.
Attached are a few photos of how they look in full autumn regalia!
Best regards
Dear Mr Ward
Just to let you know we are very pleased with our bridge.
Thanks so much for your help and for getting the order delivered so quickly in time for our presentation event.
Kind regards
Susi Cernoch
Village Manager
Dear Mr Ward
We received the bridge this afternoon and are very pleased with it.
Many thanks
Kind Regards
I am delighted with the Rambler Low Rail Bridge which arrived very promptly following the order. I made an initial phone call to ask a few questions and you couldn't have been more helpful. The bridge was easy to assemble on my own and is much admired by visitors.
Sue Wood, AmberleyThaank you so very much for our bridge you made for us, we are so pleased with it, the quality, the design, in fact everything about it is perfect, delivery was great and assembly was easy. We give five star rating.
Pauline Boxold, Shropshire
Hello Tony
Hope you are well.
Just wanted to thank you and your team very much for the absolutely awesome bridge that you built. It was delivered on time and was very well packaged. It looks fabulous and my wife and I are absolutely delighted with it, the quality of build is the best I've seen and I'd highly recommend you to anyone. I'll send you some pictures once I have completely finished. till then thanks again.
Mary and Steve Chorley
Tony Good Afternoon, I just wanted to say a very big thank you, the bridge has arrived this afternoon
and really looks an excellent piece of craftsmanship- we are very pleased indeed. Also a very big thankyou to your delivery driver who not only very carefully handled the bridge out of the delivery van, but before I knew what was happening took it into the back garden and left it very conveniently immediately next to the pond. All we had to do is unpack and slide into position. It really looks the part.
Excellent product and excellent service - thank you so much.
Kind regards
Ken dickson
Thank you so much Tony for the bridge you made us, we are so pleased, quality excellent, design excellent, assembly excellent, five stars all round, would recommend to anyone, can't go wrong.
Pauline Boxold, Shropshire
Dear Tony & Lyn
Just to let you know that my rose arch arrived safely this morning. I have got it into my garage and it can now wait until the gardeners come on Wednesday when we will hopefully get it into place.
Thanks once again for the very good service.
With best wishes
Pam Twitchell
We ordered a bridge for a new nursery school garden that we were designing. Not only was it great quality but because we mentioned we needed it quickly, it was produced and shipped to us within a couple of days. It now takes pride of place in the garden and the children live it. Wonderful customer service. Thank you.
Huw, ScotlandHave just received our table. We are very pleased with it and look forward to using it constantly during the summer - if the weather heats up!!! Many thanks for the excellent service.
JamisonJust wanted to say thank you for the beautiful bridge, my mom was over the moon it actually made her cry. The service we received from yourselves was excellent and I will be highly recommending you to all our friends and family. Merry Christmas to you all.
Jayne Turner
Hi there
Thank you so much for my gorgeous giant abbey bird table. The blue tits have already found it so I'm waiting for the robin and blackbird now. along with the woodpecker. A perfect height for us to see them clearly from the comfort of our living room.
It arrived very well packaged with very polite delivery men. Hope you all have a great Christmas and New Year.
Regards
Excellent quality bridge, well pleased, easy to assemble by one person with pre-drilled holes, many thanks. Looks good in situ.
Mr & Mrs Harrison, Frodsham
Hi Lyn
Just to let you know we've received the bridge and it's perfect.
Thankyou
Thankyou so much for the beautiful sturdy well made garden bridge. It looks fantastic and arrived as advised by the friendly phone call. I would highly recommend you to anyone.
Dorothy Russell, Stone
We have received Regatta bridge which we recently ordered and just want to say how pleased we are with it. The quality is very good and it is strong and sturdy.To make sure we keep it in the same condition can you tell us what treatment to use on it in the future.
Thanking you for your very good service.
Mrs Ruth Jackson
Monet bridge arrived at 09.30 yesterday, assembled and put in place within the hour. Looks fantastic, will recommend at any time.
Alan K Halfpenny, Mansfield
Hi Lyn
Bridge arrived today as promised - well packaged and totally undamaged. Now put together and in position. Excellent workmanship and looks brilliant.
Thankyou
Regards
Hi
Just to let you know I'm really pleased with my bridge which is now in place. Very easy to assemble by two people, just slats to be fitted. It feels very solid and well made. You were very helpful, friendly and great to deal with.
Excellent service and was surprised by the quality of the garden table, really great. It was packed very well and easy to re assemble. Very friendly and efficient sevice.
Thanks very much.
Teena
Hi
Thankyou so much for amazing service and a quality product. garden not finished yet, but bridge in pride of place.
Kind regards
Dave
Hi
Bridge received in good order and it looks great and happy with the quality.
Good Morning to you
Just wanted to thank your lady so very much for her help on the phone yesterday morning (sorry for not knowing her name) but she was ace.
Really looking forward to receiving our new investment in a few weeks.
Again, many thanks and kind regards.
Gill & Steve Clarke
We absolutely love our new bridge and are now saving to replace our second bridge. The quality is fantastic, thankyou so much.
Victoria Yates, Plymouth
Hi Lyn
Just to let you know that my bird table arrived safely today.
I'm really pleased with it, it's sturdy and attractive and looks very smart in my garden. Our feathered friends have already visited and approve too.
Thankyou Tony, I feel rather proud to have one of your well-crafted pieces.
With kind regards
Hi Lyn
Second seat arrived today due to the delivery firm having spare drivers.
Really chuffed with the seat design and quality, a credit to you and your company.
We will certainly recommend you to friends and family.
Thankyou once again for your help.
Hi Lyn/Tony
Just to let you know the bridge has arrived and is now in position in the garden.
Looks really awesome!
Thankyou so much for the quick turnaround and assistance regards delivery time, very much appreciated.
With best,
Rob
Dear Lyn
Just wanted to thank you and the team for our lovely bridge and for getting it to us in record time, so that all the grandchildren were able to run round in their Easter Egg Hunt without fear of an accident on the rotting old bridge.
When our house was built the builders re-routed our large brook 100 feet further down the garden. The original course, in what is now the middle of our garden, can get very boggy at wet times, hence the design and need for the bridge. We were able to remove the old bridge out of the way, where it can be dismantled, after our visitors go back to Germany.
Our new bridge was admired by all.
Many thanks
Hi Tony
We finally got around to making the bridge that we purchased from you back in October last year.
My dad is very pleased with the ease of assembly with your instructions and with the end result.
Here are some pictures for you to look at or if you would like to use them on your website then feel free, thanks again for a pleasant purchase.
Simon Grimbly
Bridge all installed it is very good, perfect, many thanks again, if I need any other of your products I will call. Regards Richard
R. Overton, Isle of Wight
Hello Lyn
Delivery was made this afternoon & I am well impressed with everything. It was so well protected/packed that it took near enough the same time to unpack as to assemble, which was very straightforward.
It really looks the part & I am more than pleased. When visiting, my friends & family will be well impressed & I'm sure that in due course there will be some "spin off" orders for you as a result.
Many thanks & I wish you both continued success.
Regards Roger Phillips
Tony, we're delighted with the bridge. Many thanks for an excellent product.
Kind regards
Tony, I am so delighted with the bridge you made for me, I had to send you a picture of it in situ, now that my pond area is complete.
Regards
Sue
Dear Tony, Bridge arrived about an hour ago, unpacked and in position ...... looking good!
Thank you
Hi Tony Ward
Just thought I would let you know I have received my Rustic Garden Table Seat and am absolutly thrilled with it. Its what I hoped it would be, sturdy, comfortable, quality and an unbelievably good price. I will definatly be ordering the foot stool if you do those Rustic.
Thank you for the quick service too.
Kind Regards
Hi Tony
When you delivered our bridge a few months ago, I promised I'd send you a photo of it once it was in place. It's been there for some weeks of course now but we recently added some Japanese plants to our garden, so I thought you'd like to see it as it is now.
We are so pleased with it. It makes a beautiful centre piece for our Japanese garden.
Best regards,
Jules Lee
Dear Tony and colleagues
Thank you for my Classica High Rail bridge (side rail height 28" with 4 crosses) which was delivered this morning, Wednesday, at 09.30 (following on from phone call on Tuesday evening).Your initial discussion and adjustment of the design, ease of ordering and efficiency of the follow up admin, completion of the work in just 2 weeks from the date of ordering, careful delivery, and the quality of the end product, has all been very impressive.
The builder who will be helping me install the bridge may not be available until about 2 weeks from now, but I am looking forward to seeing the assembled bridge in its final location across the stream in my garden.
Kind regards
Just wanted to say thank you for being so efficient with the building and delivery of my bridge - safely arrived on Monday. It is in place and looks lovely - visiting children yesterday gave it the seal of approval.
Many thanks Margaret Morris
Hi Tony
The table arrived on time and looks great. The extra leg room at the ends is just right. Thanks
very much.
Tom Alderson
Good Afternoon
We have assembled the bridge with no trouble at all,
I like to say how pleased we are with the quality of
workmanship and materials you have supplied, my husband was very impressed and thinks the chrome vanadium spanner is a touch of class (being a retired engineer) this is praise indeed.
Best regards
Les Stone
Just a note to say that the bench arrived safely last week.
It was well packed and it is a very well made bench. I now have somewhere to sit to put on my boots and it looks like it will withstand all the highland weather can throw at it for years to come!
Thank you and kind Regards
Jacqueline
Please tell Tony the bridge was delivered and is now in place over the little stream. I am very pleased with the first-class service.
Lawrence Tait, Rochester
Hi Mrs Ward we received our bridge on the day that you promised it would arrive and we wanted to let you know that we were delighted with it.
The service you provided was brilliant and we would have no hesitation in recommending you to anyone.
Best wishes
Thanks Lyn
Great product. Abbey table arrived looks good. Excellent service, delivery first class.
Tony Ward & Team
Thankyou for my Europa Bridge ........
Thankyou for a prompt delivery to deepest darkest Dorset. it arrived within 24 hours of your phone call to say it had been despatched....brilliant.
I was so pleased with it and the assembly by an OAP lady went very well. I have attached a picture to show it in place, it really sets off the garden. It's a joy to walk over it, though first across it was my cat and she sleeps on it in the sun. So definitely CAT approved.
The neighbours are as impressed as I am with the price and the exceptional quality. I shall definitely pass on your details to anyone who requests it.
Thankyou once again and feel free to use my picture or letter as a glowing endorsement of your product.
Many thanks for the wonderful service received when you delivered the bridge. It has been much admired and sets off the garden a treat. The grandchildren think it is ideal for playing Billy Goats Gruff under, while the stream bed is dry.
Joyce McDonald, Southwell
Hi Claire, Just to say the bridge arrived right on time and was installed today with help of two friends. The bridge far exceeds expectations and sets the garden off beyond belief, The quality of the work is exceptional and it really looks as if it has been here for years.
Tony